News and Events

a woman taking her blood pressure at home, the words Know Your Numbers and the NHS, practice and Viso logos and the words Are you living with high blood pressure
25th Oct

Know your Numbers - Check your Blood Pressure at Home with Viso

We believe every adult in the UK should know their blood pressure numbers in the same way they know their height and weight. When you #KnowYourNumbers, you can take steps to manage your blood pressure and lead a long and healthy life.
 
That's why The Barcellos Family Practice offers patients the opportunity to monitor their blood pressure at home and share their readings directly with us using the Viso app. High blood pressure, or hypertension, rarely has noticeable symptoms. But if untreated, it increases the risk of serious problems such as heart attacks and strokes.
 
In line with NHS England recommendations, NHS Dorset is partnering with Omron Healthcare to implement blood pressure (BP) monitoring at home using the Viso app.
 
image of a clinician handling a vaccine vial, the NHS and Practice logos and the words Stay Protected Stay Healthy, flu and COVID Vaccination Update Autumn Programme 2025
22nd Aug

💉 Get Winter-Ready with Your Vaccines! ❄️

We are pleased to advise that this year The Barcellos Family Practice will be offering patients the opportunity of having both their Flu and COVID vaccines at our Corbin Avenue and Glenmoor Road surgeries.  


Eligible patients will receive a text message with a link to book their appointment online.


If you do not have a smartphone, don’t worry — we will contact you by phone to arrange your appointment, or you can call the surgery once you receive your text.


Please note there is a change to COVID vaccine eligibility this season

 

The eligibility for COVID-19 vaccination has narrowed to focus on those at the highest risk of serious illness.


Visit our Vaccinations information web page to check your eligibility and view this year's clinic schedule>>

A poster with the results
31st Jul

Improved Access, Trusted Care: Our 2025 GP Patient Survey Results

 

We’re thrilled to see The Barcellos Family Practice is one of Dorset’s highest-rated GP practices in the 2025 Annual GP Patient Survey — scoring an incredible 98% for overall patient experience. 💙

Key highlights from this year’s results:

  • 99% of our patients said they felt listened to and treated with care and concern
  • 100% had trust and confidence in the healthcare professional they saw
  • Following our investment in a new phone system, more patients found it easy to contact us by phone
  • And we saw a 15% rise in patients finding it easy to contact us online, especially through the NHS App

We care for over 8,800 patients — each with their own unique needs — and we’re proud to see the results of our efforts to provide the highest level of service to manage our patients' health and wellbeing. 

🙏 A huge thank you to our dedicated team and to our Patient Participation Group, who help us continually improve the care we provide across Ferndown, Tricketts Cross and West Parley.

View more of the results here>>

Find out more about the Annual GP Survey by following this link>>

 

A computer display and mobile phone screen showing SystmConnect and the words Contact us online.  No need to call and wait in the queue.  You can now send medical and admin requests to us online.
28th Jul

We’ve made getting in touch with us even easier!

After a successful trial, The Barcellos Family Practice is now using SystmConnect – a new online consultation system that’s replacing some of the services we previously offered through eConsult.  You can now use SystmConnect to:
• Get help with a new or ongoing health issue
• Request a fit/sick note
• Ask about your test results
• Request a doctor’s letter or report

💻 You don’t need a SystmOnline account to use it — but if you do log in with SystmOnline or your NHS login, it’ll save you time by filling in some of your details automatically.

SystmConnect is one of many online ways in which you can contact us.  

Find out more about the online services we offer on our Do It Online page here>>

A mother and a newborn baby
20th Jul

Supporting a Better Start in Life with Start for Life

Start for Life is a NHS programme designed to give every infant the best possible beginning. By offering trusted NHS advice and support, the campaign empowers parents and carers with the knowledge and tools they need from the very start of their parenting journey.

Whether you're a mum, dad, partner, or carer, Start for Life provides practical guidance on key topics like breastfeeding, introducing solid foods, and developing vital communication, language, and literacy skills. Through simple everyday activities like chatting, playing, and reading, parents can build strong foundations for their child’s future.

Personalised Support, Every Step of the Way
One of the most popular features of the campaign is the Start for Life email programme, offering tailored NHS advice at every stage of pregnancy and early parenthood. With different programmes available for mums, dads, partners, and carers, support is personalised and inclusive.

What you can expect from the email programme:

  • Weekly updates tailored to your pregnancy stage or baby’s age
  • Translations available in multiple languages
  • Helpful tips on baby’s development, feeding options, mental wellbeing, and bonding
  • Expert advice on pregnancy health, antenatal classes, birth preparation, and safe exercise
  • And it works — 96% of subscribers say they would recommend the Start for Life emails to new parents (according to a YouGov survey).

Explore More Resources
Alongside the email programme, Start for Life offers a rich library of digital tools and resources to support parents at every step. From video tutorials to expert articles and interactive guides, the support is there when you need it.

👉 Find out more and sign up today by visiting the Start for Life website>>

Start your journey with confidence — because every baby deserves the best start in life.

systmconnect online consultation service
28th Jun

SystmConnect Online Consultation Services are now available

The Barcellos Family Practice is trialling a new online consultation system that enables patients to access some of our GP online services such as requesting a fit/sick note or asking about your test results.  

Follow this link to find out more about SystmConnect>>

Please note that the SystmConnect service is NOT for booking appointments or ordering repeat medications, which can be done online using a SystmOnline Services Patient Access account.  However, we invite you to try the online consultation services we are trialling through SystmConnect and let us know what you think. 

Scam email message
30th Apr

Scam Alert - Patient GP Registration

We’ve been alerted to a scam email targeting some patients in England, asking them to update their details to stay registered with their GP. It directs recipients to install software — this is not legitimate.
There is no official programme (local or national) asking patients to confirm registration via additional software.  These messages can look genuine but are not from the NHS. Don’t click any links—just delete it.
 
If you do need to update your details, the safest way is to contact us directly.
 
Please be assured that the official NHS App remains a safe and secure way to manage your health.
 
For advice on how to spot a scam and report any concerns, please contact Action Fraud:
 
Or call 0300 123 2040
A smiling young woman in a wheelchair, the Our Dorset logo and the words Let's talk about Women's Health.  Find the support you need on the Dorset Women's Health website.  Developed locally with Dorset women.  Find out more at ourdorset.org.uk/women
12th Apr

New Website dedicated to Women's Health

Introducing a new Women's Health Website to help women take control of their health.
The new website, produced by Dorset Women CIC in collaboration with NHS Dorset, healthcare professionals, and members of the community, is centred on the voices and experiences of local women. It's a safe, inclusive space for all women—including those who are transgender or non-binary—to explore trusted health information and local services.
 
Whether you're looking for information on contraception, mental health, breast health, menopause, pelvic health, or HPV, this website is designed to support you in making choices about your mental and physical well-being.
 
Visit the Dorset Women’s Health website at ourdorset.org.uk/women
You can also find other resources to help you take charge of your health your way on our Community SWITCH website here>>
The Parkinson's UK logo and the words Affected by Parkinson's? We are here to support you on your Parkinson's journey.  Our team of experienced Parkinson's Local Advisers are working in your area.  Email adviser.southwest@parkinsons.org.uk
11th Apr

Are you or someone you know affected by Parkinson’s?

Parkinson's UK can support you on your Parkinson’s journey.
 
Their experienced Parkinson’s Local Advisers are working in our area, and they include a team of volunteers who run regular groups and activities locally.  You can contact Helen Brown, Parkinson’s UK Local Adviser, by email at adviser.soutwest@parkinsons.org.uk or call their helpline at 0808 800 0303 for support.
 
Visit the Community SWITCH website to learn more about what Parkinson’s UK does, along with details of the friendship and support available locally to people with Parkinson’s, their families and their carers>>
a healthcare assistant speaking with an older man in a GP clinical room
10th Mar

Your Health Matters

If you’re aged 40 to 74 and receive an invitation for an NHS Health Check from us, say yes! 

The NHS Health Check is specifically designed for people aged 40 to 74 because this is when the risk of developing conditions like heart disease, stroke, type 2 diabetes, kidney disease, and dementia starts to increase. The check helps spot early warning signs and supports people in making lifestyle changes to reduce their risk.
 
the nhs logo and the words Young babies with whooping cough can become very unwell andmay need hospital treatment. If you are pregnant you can help your baby by getting vaccinated
15th Jul 2024

Whooping cough vaccinations are available for pregnant women

Whooping cough - also known as Pertussis - cases have been rising in England. We recommend getting the whooping cough vaccine to help protect you and your baby. It's safe and effective and will provide important protection for your newborn in its first months.
 
Please contact us to let us know if you have any questions or if you'd like to schedule an appointment.
The Barcellos Family Practice Patient Participation Group logo
24th May 2024

The Barcellos Family Practice Patient Participation Group

Our Patient Participation Group (PPG) works with us to support and promote the best possible health care for all patients while ensuring that patients are at the heart of decision making.

The next PPG meeting is now scheduled to take place Wednesday the 29th of October at 12pm at Hope Church, next door to our Corbin Avenue surgery.

Find out more about our PPG and how to join on our PPG web page here>>

The Community SWITCH and Crane Valley PCN logos
21st Feb 2024

Community SWITCH - a Path to Improved Health and Well-being

At The Barcellos Family Practice, we want to do all we can to help you with your well-being needs. 

What if together, we could do more for you?

Working with our colleagues in the Crane Valley Primary Care Network we offer a groundbreaking initiative designed to enhance local people's overall health and quality of life – Community SWITCH.

We understand that a patient's health and well-being extends beyond traditional medical care. Community SWITCH goes beyond the ordinary and empowering you with additional tools and opportunities to manage your health effectively.

Follow this link to discover more>>

the Armed forces veteran friendly accredication logo and the words Proud to support our Armed Forces.  We're a Veteran Friendly GP Practice
7th Feb 2024

We are an accredited Veteran Friendly Practice

We’re delighted to announce that The Barcellos Family Practice has now been accredited as Veteran Friendly!
 
As a practice committed to providing the best care for our community heroes, we’re honoured to offer specialised support and understanding tailored to our veterans’ unique needs. Your service deserves our utmost respect, and we’re here to ensure you receive the quality care you deserve.
 
 
Thank you for your service!
a person using a mobile phone
19th Aug 2023

Have you provided your consent to receive text and email communications from us?

We would like to keep be able to send you Practice communications by email and text message, but first, we need your permission.  Please get in touch with us to provide your consent or follow this link to our online Communications Consent form>>

Not only is it a quick and low-cost way for the NHS to contact patients, but it also saves patients time waiting on the phone to get through to the Practice or having to visit the surgery.

The Practice may use text messages to 

  • Send appointment reminder messages – this reduces the chance of you missing a necessary health appointment and avoids wasted appointment times that another patient could use.
  • Provide you with the opportunity to book directly into clinics such as Winter flu vaccination clinics, request COVID Booster vaccinations or NHS Health checks.
  • Offer digital health management apps to support you in managing any long-term medical conditions, for example, taking blood pressure readings, living with respiratory conditions or managing diabetes.
  • Ask you to complete online questionnaires as part of medical reviews, e.g. asthma or contraception reviews.
  • Obtain your feedback on your experience (Friends and Family test).
  • Support anyone with hearing difficulties or other sensory impairments by offering an alternative way to contact us.

Please be assured that if you cannot receive text messages or choose not to, you can continue to use other communication methods, e.g. phone calls or visits to the surgery.

a mobile phone displaying social media app icons
1st Jul 2023

Follow us on social media for the latest news

For patients who use social media, please note we have a Facebook page and an Instagram account (@barcellosfamilypractice).  We often post breaking news on Facebook earlier than it is posted on this website, so please follow us so these posts appear in your news feed.  

 
Page last reviewed: 25 October 2025
Page created: 26 April 2023