News and Events
Know your Numbers - Check your Blood Pressure at Home with Viso
💉 Get Winter-Ready with Your Vaccines! ❄️
We are pleased to advise that this year The Barcellos Family Practice will be offering patients the opportunity of having both their Flu and COVID vaccines at our Corbin Avenue and Glenmoor Road surgeries.
Eligible patients will receive a text message with a link to book their appointment online.
If you do not have a smartphone, don’t worry — we will contact you by phone to arrange your appointment, or you can call the surgery once you receive your text.
Please note there is a change to COVID vaccine eligibility this season
The eligibility for COVID-19 vaccination has narrowed to focus on those at the highest risk of serious illness.
Improved Access, Trusted Care: Our 2025 GP Patient Survey Results
We’re thrilled to see The Barcellos Family Practice is one of Dorset’s highest-rated GP practices in the 2025 Annual GP Patient Survey — scoring an incredible 98% for overall patient experience. 💙
Key highlights from this year’s results:
- 99% of our patients said they felt listened to and treated with care and concern
- 100% had trust and confidence in the healthcare professional they saw
- Following our investment in a new phone system, more patients found it easy to contact us by phone
- And we saw a 15% rise in patients finding it easy to contact us online, especially through the NHS App
We care for over 8,800 patients — each with their own unique needs — and we’re proud to see the results of our efforts to provide the highest level of service to manage our patients' health and wellbeing.
🙏 A huge thank you to our dedicated team and to our Patient Participation Group, who help us continually improve the care we provide across Ferndown, Tricketts Cross and West Parley.
View more of the results here>>
Find out more about the Annual GP Survey by following this link>>
We’ve made getting in touch with us even easier!
After a successful trial, The Barcellos Family Practice is now using SystmConnect – a new online consultation system that’s replacing some of the services we previously offered through eConsult. You can now use SystmConnect to:
• Get help with a new or ongoing health issue
• Request a fit/sick note
• Ask about your test results
• Request a doctor’s letter or report
💻 You don’t need a SystmOnline account to use it — but if you do log in with SystmOnline or your NHS login, it’ll save you time by filling in some of your details automatically.
SystmConnect is one of many online ways in which you can contact us.
Find out more about the online services we offer on our Do It Online page here>>
Supporting a Better Start in Life with Start for Life
Start for Life is a NHS programme designed to give every infant the best possible beginning. By offering trusted NHS advice and support, the campaign empowers parents and carers with the knowledge and tools they need from the very start of their parenting journey.
Whether you're a mum, dad, partner, or carer, Start for Life provides practical guidance on key topics like breastfeeding, introducing solid foods, and developing vital communication, language, and literacy skills. Through simple everyday activities like chatting, playing, and reading, parents can build strong foundations for their child’s future.
Personalised Support, Every Step of the Way
One of the most popular features of the campaign is the Start for Life email programme, offering tailored NHS advice at every stage of pregnancy and early parenthood. With different programmes available for mums, dads, partners, and carers, support is personalised and inclusive.
What you can expect from the email programme:
- Weekly updates tailored to your pregnancy stage or baby’s age
- Translations available in multiple languages
- Helpful tips on baby’s development, feeding options, mental wellbeing, and bonding
- Expert advice on pregnancy health, antenatal classes, birth preparation, and safe exercise
- And it works — 96% of subscribers say they would recommend the Start for Life emails to new parents (according to a YouGov survey).
Explore More Resources
Alongside the email programme, Start for Life offers a rich library of digital tools and resources to support parents at every step. From video tutorials to expert articles and interactive guides, the support is there when you need it.
👉 Find out more and sign up today by visiting the Start for Life website>>
Start your journey with confidence — because every baby deserves the best start in life.
SystmConnect Online Consultation Services are now available
The Barcellos Family Practice is trialling a new online consultation system that enables patients to access some of our GP online services such as requesting a fit/sick note or asking about your test results.
Follow this link to find out more about SystmConnect>>
Please note that the SystmConnect service is NOT for booking appointments or ordering repeat medications, which can be done online using a SystmOnline Services Patient Access account. However, we invite you to try the online consultation services we are trialling through SystmConnect and let us know what you think.
Scam Alert - Patient GP Registration
We’ve been alerted to a scam email targeting some patients in England, asking them to update their details to stay registered with their GP. It directs recipients to install software — this is not legitimate.
New Website dedicated to Women's Health
Introducing a new Women's Health Website to help women take control of their health.
Are you or someone you know affected by Parkinson’s?
Your Health Matters
If you’re aged 40 to 74 and receive an invitation for an NHS Health Check from us, say yes!
Whooping cough vaccinations are available for pregnant women
The Barcellos Family Practice Patient Participation Group
Our Patient Participation Group (PPG) works with us to support and promote the best possible health care for all patients while ensuring that patients are at the heart of decision making.
The next PPG meeting is now scheduled to take place Wednesday the 29th of October at 12pm at Hope Church, next door to our Corbin Avenue surgery.
Find out more about our PPG and how to join on our PPG web page here>>
Community SWITCH - a Path to Improved Health and Well-being
At The Barcellos Family Practice, we want to do all we can to help you with your well-being needs.
What if together, we could do more for you?
Working with our colleagues in the Crane Valley Primary Care Network we offer a groundbreaking initiative designed to enhance local people's overall health and quality of life – Community SWITCH.
We understand that a patient's health and well-being extends beyond traditional medical care. Community SWITCH goes beyond the ordinary and empowering you with additional tools and opportunities to manage your health effectively.
We are an accredited Veteran Friendly Practice
Have you provided your consent to receive text and email communications from us?
We would like to keep be able to send you Practice communications by email and text message, but first, we need your permission. Please get in touch with us to provide your consent or follow this link to our online Communications Consent form>>
Not only is it a quick and low-cost way for the NHS to contact patients, but it also saves patients time waiting on the phone to get through to the Practice or having to visit the surgery.
The Practice may use text messages to
- Send appointment reminder messages – this reduces the chance of you missing a necessary health appointment and avoids wasted appointment times that another patient could use.
- Provide you with the opportunity to book directly into clinics such as Winter flu vaccination clinics, request COVID Booster vaccinations or NHS Health checks.
- Offer digital health management apps to support you in managing any long-term medical conditions, for example, taking blood pressure readings, living with respiratory conditions or managing diabetes.
- Ask you to complete online questionnaires as part of medical reviews, e.g. asthma or contraception reviews.
- Obtain your feedback on your experience (Friends and Family test).
- Support anyone with hearing difficulties or other sensory impairments by offering an alternative way to contact us.
Please be assured that if you cannot receive text messages or choose not to, you can continue to use other communication methods, e.g. phone calls or visits to the surgery.
Follow us on social media for the latest news
For patients who use social media, please note we have a Facebook page and an Instagram account (@barcellosfamilypractice). We often post breaking news on Facebook earlier than it is posted on this website, so please follow us so these posts appear in your news feed.
Page created: 26 April 2023